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Privacy Policy and Cookies

Privacy Policy and Cookies

www.grancanariahouse.com with RGT nr I-0003665.1 is owned by Lina Vistesen, X3403856V (hereinafter called grancanariahouse), Reg-Lina Vistesen manages the personal information of Web users with respect and confidentiality and in accordance with the law – and takes all reasonable steps to ensure that personal information is stored safely and accurately. Please contact us if you have any questions or comments about our privacy policy or about the use of personal information.

This document contains detailed information about cookies and how personal data is processed. This privacy policy may be revised from time to time as new services are added, or as a consequence of legal changes or business developments. Changes to the privacy policy will be posted on the Web.

Personal information used by Lina Vistesen

When registering or sending an inquiry or booking a holiday home through the Web, personal information such as name, telephone number and email address will be stored in our database and this is because Gran Canaria House needs them to communicate important information such as the reservation confirmation, payment reminders and other information related to the reservation.

When visiting or browsing the Web, specific information can be collected, such as the IP address, the browser that is being used or information about the operating system of the equipment, the version of the application, the language settings and the pages that are displayed to users.

Use of personal information

The personal information stored by Gran Canaria House will be used for the proper functioning of the Web and for the service provided that involves, among others, the following purposes: reservations, inquiries, account management, marketing activities, payments, sending communications, fraud detection and prevention and analytical purposes.

Personal data protection

Lina Vistesen employs strict security measures to protect personal information and prevent its disclosure to third parties without the user’s permission. To this end, data storage devices are kept in a secure facility with restricted physical access – and firewalls and other measures are used to restrict electronic access. Access to personnel information is only given to internal Lina Vistesen personnel who require the information to perform a specific job. Lina Vistesen will keep user data safe, so cooperation with our security controls may be necessary before disclosing any information. The information will be retained for a reasonable period, or as long as it is legally required.

As part of the Web, Lina Vistesen offers an internal account called Secure Inbox that allows direct written communication between the Guest and the Owner. For security reasons, Lina Vistesen has an automatic system that analyzes all communications to detect malicious or fraudulent content. This includes spam and limiting certain types of files. Any sensitive information. Lina Vistesen can also mask contact information that can be used to communicate outside of the secure Inbox. In case of detecting a communication with malicious content, it can be completely blocked. All communications sent and received using the Secure Inbox will be stored by Lina Vistesen. To the extent permitted by law, Lina Vistesen will only have access to internal communications between Owners and Guests if required by law, if strictly necessary for security or law enforcement purposes, or if Lina Vistesen has an interest legitimate, how to detect and prevent fraud and misuse. No communication will be transmitted to third parties except if required by law. Lina Vistesen may analyze the anonymous content of communications to improve its services.

The personal data provided for the account registration, as well as any other that could be provided during the reservation procedure, are included in a database called Lina Vistesen duly registered with the Spanish Agency for Data Protection, owned and processed by Lina Get dressed. The acceptance of these terms and conditions implies the express consent of the aforementioned data processing.

To exercise the legal rights of access, rectification, cancellation or opposition to data processing, a written request must be sent by the interested party to the customer service department at the following email: info@grancanariahouse.com. This right may also be exercised by sending

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